skip to main content
testimonials header

Testimonials

What people say about us

Real testimonials from real customers

***** Very efficient: I could start with my first IrPL, LLLT and activia heat and massage session after less than a week after the assessment. Fay was very helpful explaining the procedures very clearly and patiently answering the initial questions I had. I really appreciated how she took care to make the session as comfortable and relaxing as possible.

BP - Cramlington

MGD sufferer
***** As always, Fay is very polite and helpful. This was my third session of the Low Level Light Therapy and the Active Heat and Massage. I am feeling 95 % better than when I started the therapy. I would really, really recommend to go to see Fay is you have any dry eyes symptoms. Money well spent.

R H-G Killingworth

MGD sufferer
***** Another relaxing appointment. The treatment was efficient and effective. I feel that we are well on the way to the objective.

Anon - Durham

Demodex Blepharitis sufferer
***** Booking an appointment at Soothe ocular SPA was a very good decision. Fay is super professional. From the greeting at the door to the incredible and extensive knowledge an explanation of everything that is happening during the appointment. Her hygiene advice has been extremely helpful, even before I had my first LLLT treatment, I saw a change in my eyes. I am now very much looking forward to the rest of my LLLT treatments. I would really recommend to anyone that has dry eyes to book an appointment as soon as possible. I am sure you won’t regret it.

R H-G Killingworth

Long term sufferer
***** Very thorough examination. Friendly and personable. A hit with me

Anon - Durham

Demodex Blepharitis sufferer
***** I had my first appointment with Faye today, she was really knowledgeable and very thorough with the treatments I had done. I am looking forward to starting IPL soon in the hope that it will reverse my MGD, chalazion and blepharitis!!

AF - Whitley Bay

Chronic MGD and blepharitis sufferer
***** I have today had my 5th appointment with Fay, like all my previous appointments it was thorough, everything explained to me and good advice given. My next appointment is in 3months time, but was assured by Fay that if I had any queries before that date to contact her. I am so pleased that Fay was recommended to me, my eyes were really uncomfortable, and the improvement is amazing. I would recommend anyone with dry eyes to attend her Clinic. My grateful thanks.

HLD - Ovingham

Severe Dry Eye Sufferer
***** Very good calm relaxing treatment fay puts you at ease. This is my 3rd treatment we looked into some figures of what I scored in the first place my number for lipid layer has increased although it is earlier than normal to get any kind of data in this regard showing improvement which myself and fay is very pleased & encouraged with. I highly recommend soothe ocular spa cost is very good and it gives you peace of mind to know what is going on and what could help you. many thanks Fay see you next time

SF - Northumberland

MGD sufferer
***** This was my second treatment of ipl & LLLT treatments it was less daunting than the first didn’t need breaks in treatment very professional and understanding caring people give you the best advice and treatment that suits you and open and honest about treatments recommend to anyone who is struggling with dry eyes thank you fay

Steven - Northumberland

Long term sufferer
***** From arriving to leaving I felt very comfortable. Fay was very professional, and answered all my questions to my satisfaction. I felt I was listened to, and not made to feel my condition was “normal”. I am very pleased with the outcome, and would most certainly recommend Fay to anyone suffering from dry eyes.

Anon - Tyne Valley

Long term sufferer
***** Well presented very knowledgeable caring person will rec to anyone

SF - Northumberland

Long term sufferer
***** Eyes feeling much more comfortable, not having 2 constantly put drops in. Thanks

Judith - Tyne and Wear

***** Just treatment was simply brilliant and exceptionally relaxing. My eyes feel amazing and much, much better. Thank you.

Lucy B - Newcastle

Screen user in perimenopause
***** I am amazed at the improvement I have experienced in my dry eye condition since visiting Soothe Ocular Spa. After a thorough examination, treatment session and following Fay’s recommendations, I can finally walk outside without my eyes pouring with tears. They feel so much more comfortable, the difference is incredible. I wholeheartedly recommend Soothe to everyone who suffers with dry eye.

SJ - Tyne Valley

MGD sufferer
***** Very detailed and informative assessment. Ocular Spa revealed the cause of an issue that I have had for over 4 years. THANK YOU.

LB - Newcastle

MGD & Blepharitis sufferer
***** This appointment was extremely informative and helpful. I was guided through the issues with my dry eyes and instructed of a treatment pathway moving forward, and given options of how I can manage this issue over time. There are lots of treatment options provided that I would never had heard of and wouldn’t no where to find them so it’s extremely helpful to have these options all in one place and with recommendations from a specialist as to which one is right for me. I will definitely be trying out the treatments that have been recommended to me with Soothe Ocular

ES - Wideopen

Screen user and contact lens wearer
I'm very pleased with the spray and cleaning foam you recommended. My eyes are feeling less uncomfortable already.

JW - Newcastle

Long term dry eye and sjögrens sufferer
A woman relaxing in the sofa

Book your appointment with confidence

Relieve your dry, tried, and sore eyes to feel nurtured, restored and soothed.

Water bubbles background
Telephone
07561 596128
Open today
9:00am - 6:00pm